2025 · Lead Designer · Case Study No. 2

Technical Views Redesign

B2BMobile & WebFintech

Modernising a technical-analysis product built on a hard constraint: the charts are images — and always will be.

−20%
Drop-off rate
+8%
Engagement
yes, images. by the minute ✎
Where it started

Technical Views was outdated and confusing. The product delivers technical analysis for Forex, crypto, stocks, indices, and commodities — but its charts aren't interactive. They're static images, retrieved by the minute at a set of fixed widths. Making the chart interactive was off the table. This constraint shaped every decision that follows.

The old layout was a classic master-detail: a list of instruments on the left, details on the right. You couldn't see a single chart until you clicked into an instrument. In a product whose entire value is the chart, the chart was hidden behind a click.

before — old list / detail layout ✎
The redesign

Chart-first homepage

We replaced the list with a card grid. Every card leads with its retrieved chart image, plus target, support, and pivot levels — with directional arrows and bullish/bearish colour coding — and a trade button right on the card. Tabs split the universe by asset class: Forex, crypto, stocks, indices, commodities. The value of the product is now visible before a single click.

Redesigned Technical Views homepage — a grid of instrument cards, each leading with its chart, target/support/pivot levels with green/red directional arrows, and a Trade button; asset-class tabs across the top.

A detail page built for reading numbers

Clicking a card opens the full view: the chart at its largest size for the viewport, with intraday / daily / weekly tabs (same arrow + colour system), and a structured right-hand panel — target levels, pivot levels, support levels, the company's preference, commentary, and the alternative scenario — with the trade button in reach.

The structured right-hand panel, close up — target, pivot and support levels with direction, the company's preference, the alternative scenario, commentary and the trade button.
The reading-numbers panel, close up
The hard part

Images pretending to be responsive

You can't just width: 100% a chart full of small numbers — upscaling blurs the exact values users came to read. So the real design work was an image-delivery spec, negotiated with engineering, mapping every viewport range to the chart asset it should load and how it's allowed to scale:

ViewportChart assetScaling rule
≤ 359px359pxProportional up/down scaling allowed for readability
360 – 590px590pxSlight up/down scaling for best fit
591 – 738px738pxDownscaling only — never upscale
739 – 850px850pxDownscaling only
851 – 929px929pxFits precisely or scales slightly down
≥ 930px929pxNo scaling. Fixed width, intentional whitespace right
the unglamorous work that makes it feel effortless ✎

The logic: below 590px, minor scaling costs almost nothing in quality and prevents horizontal scrolling. Above it, only downscaling is permitted — sharpness wins. And past 930px the image locks at its native size, aligned left, with deliberate whitespace instead of a blurry stretched chart.

Problem → decision → outcome
01

The product's value was invisible

Charts — the whole point — were hidden until users clicked each instrument.

Decision

Chart-first cards with levels, direction, and a trade action surfaced immediately, organised by asset-class tabs.

Outcome

Users evaluate instruments at a glance instead of click-hunting; the path from "open app" to "informed decision" collapsed.

02

Static images fought every screen size

No interactivity allowed, six chart widths, dozens of devices.

Decision

The breakpoint delivery spec above — precise asset-to-viewport mapping with strict scaling rules, co-designed with engineering.

Outcome

Sharp, readable charts on every device, no horizontal scrolling, no blur — the constraint became invisible to users.

03

Dense analysis exhausted the reader

Levels, scenarios, and commentary arrived as undifferentiated text.

Decision

Bullish/bearish colour coding with directional arrows across cards, tabs, and detail panels — meaning lands before reading does.

Outcome

Users parse direction instantly; the structured panel turns analysis into a scannable checklist rather than an essay.

Overall: drop-off fell 20% and engagement rose 8% after release.

The Technical Views detail page on mobile — the colour coding, directional arrows and structured panel holding at small size.
The detail page on mobile
Where it went next

The redesign became a platform. After the AI Storyteller launch, its button was integrated into Technical Views — the two products now cross-pollinate. A Learning Center followed, explaining how the analysis model works, because trust in the output starts with understanding where it comes from.

Constraints don't have to show. The best compliment this redesign gets is that nobody notices the charts aren't interactive.

Anna ✎